Jun 23, 2022 | Business growth, Learning
Understanding your customer base, its drivers and motivations is key to growing revenue. Everyone knows that for almost all businesses, it’s cheaper to get repeat custom than find new customers. Despite this, many companies spend very little time getting to know and...
Jun 22, 2022 | Culture, Leadership
If there’s anything we should have all learned over the last couple of years, it’s that uncertainty is certain. Yes, in recent years it may feel like we’ve had more than our fair share of uncertainty, what with Brexit, Covid and recession. In actual fact, uncertainty...
May 31, 2022 | Culture, Leadership
ESG. It’s the new normal ESG (Environment, Social and Governance) criteria; it’s the hot topic right now and unlikely to be a passing trend. The world is rapidly catching on to climate change and social inequality has been thrown into stark relief through the...
May 27, 2022 | Business growth, Leadership
I have been founding, running, and selling businesses since 1996 and I reckon I have seen a crisis or two. Once again following Covid, a war in Europe, logistics and supply problems and the cost-of-living crisis, fear, uncertainty and doubt will be in the minds of...
May 25, 2022 | Business growth, Employee engagement
Good communication is vital within every business. Knowing that you’re being heard, and understood, is an immensely important part of this. Too often we communicate on the surface, answering the questions directly put to us instead of seeking out the detail, the...