0800 878 9500 hello@shirlawsgroup.com
Customer Loyalty

Customer Loyalty

Understanding your customer base, its drivers and motivations is key to growing revenue. Everyone knows that for almost all businesses, it’s cheaper to get repeat custom than find new customers. Despite this, many companies spend very little time getting to know and...
Be Certain about Uncertainty

Be Certain about Uncertainty

If there’s anything we should have all learned over the last couple of years, it’s that uncertainty is certain. Yes, in recent years it may feel like we’ve had more than our fair share of uncertainty, what with Brexit, Covid and recession. In actual fact, uncertainty...
ESG and the SME

ESG and the SME

ESG. It’s the new normal ESG (Environment, Social and Governance) criteria; it’s the hot topic right now and unlikely to be a passing trend. The world is rapidly catching on to climate change and social inequality has been thrown into stark relief through the...
The Last Straw?

The Last Straw?

I have been founding, running, and selling businesses since 1996 and I reckon I have seen a crisis or two. Once again following Covid, a war in Europe, logistics and supply problems and the cost-of-living crisis, fear, uncertainty and doubt will be in the minds of...
LinkedIn
Facebook